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Illustrative diagnostic profile (1–5) from the Apex Auto Components case. Read constructs together; no single score determines a decision.
What the person brings and experiences: dispositions, cognition and affect.
Personality
Core self-evaluation and proactivity of operators
Attitude
Satisfaction and commitment towards the plant
Perception
How fairly employees read management intent
Motivation
Intrinsic drive beyond incentive payouts
Emotional intelligence
Supervisor regulation of shop-floor emotion
Job fit
Match of ability and interest with redesigned roles
How teams coordinate, trust, disagree and hold each other to standards.
Cohesion
Attraction and task bonding inside shifts
Trust
Willingness to be vulnerable to management decisions
Communication
Clarity, richness and two-way feedback
Conflict
Balance of task conflict over relationship conflict
Norms
Shared expectations on quality and reporting
Team efficacy
Belief the team can hit rejection targets
The system-level context that amplifies or suppresses individual effort.
Culture
Assumptions about error, voice and hierarchy
Structure
Span of control and decision rights on the line
Leadership
Consideration alongside initiating structure
Justice
Distributive and procedural fairness perceptions
Change readiness
Confidence and appropriateness beliefs about AI
Innovation climate
Safety to experiment and suggest improvements
The behavioural results managers are finally accountable for.
Performance
Task output against standard hours
OCB
Helping, voice and conscientious extra-role behaviour
Absenteeism
Reverse-coded: 6% unplanned absence is high
Turnover intention
Reverse-coded: intent to quit within 12 months
Safety behaviour
Compliance and participation in safety practice
Engagement
Vigour, dedication and absorption at work
Module status
Unit I — Foundations of OB · Unit II — Individual Behaviour · Unit III — Group Dynamics · Unit IV — Leadership & Motivation · Unit V — Organizational Systems